How resetting your iPhone works: explained step by step.
Occasionally, resetting your iPhone is smart to do. In essence, your smartphone is a computer and in order to keep everything running stably and smoothly, a restart is occasionally wise. We show how this works.
In addition, it is sometimes the only solution to fix a problem. In this manual you can read how to do that and how a hard reset works. If that still doesn’t solve the problems, it may be time for a new iPhone.
My iPhone keeps crashing. This is how to reset it.
Restarting an iPhone is sometimes not enough. If the device really hangs completely and freezes, resetting your iPhone is your only option. Fortunately, it does not happen often, but if you are bothered by it, try the next tip. With that you can reset your iPhone.
1. Normal restart (reset).
Before resetting, it is best to first check whether the problem can also be resolved after restarting the iPhone. How you do this depends on the type of iPhone you have.
- Reset iPhone X and newer. iPhone X, XS, XR, XS Max etc. Press and hold the side button and one of the volume buttons simultaneously. Wait until you see the sliders on the screen. Then drag the top slider from left to right. Wait for the iPhone to turn off and then turn it back on by pressing and holding the side button until the Apple logo appears on the screen.
- Reset iPhone 8 (Plus) and older. Press and hold the lock button until you see the option to turn the device off. You slide the icon from left to right. If the iPhone is switched off, switch it on again by pressing and holding the same button for a few seconds until the Apple logo appears on the screen.
2. Perform a hard reset on iPhone.
If restarting (resetting) doesn’t fix your problems, a hard reset is a second solution. It is best to reset your iPhone this way, because you will not lose any data. It also depends on which device you have and it works slightly different for different iPhones.
- On the iPhone 8 (Plus), iPhone X, and iPhone 11, perform a force restart like this: Press and release the volume up button. Soon after, press and release the volume down button. Then press and hold the side button and don’t release it until the Apple logo appears.
- It’s a bit simpler on the iPhone 7 and 7 Plus. Press and hold the volume down button and the power button simultaneously. The iPhone will shut down and restart by itself, which takes about 10 to 20 seconds.
Release the buttons when the Apple logo appears and wait for the reset to finish. It may take a while for your phone to reboot completely. In many cases, this reset is enough to get your iPhone working again. This technique only works on the iPhone 7. Below you can read how a hard reset works on older iPhone models.
3. Reset iPhone SE and older.
The forced restart with a hard reset works slightly different on older iPhones than on the new models. Instead of pressing the lock button and the volume button, on the iPhone SE and older, use the power button and home button.
- You simply hold down these two buttons simultaneously until the Apple logo appears on your screen. In addition to the SE, this method also works on the iPhone 5S, iPhone 6 (Plus) and iPhone 6S (Plus). Although the iPhone 7 and 8 also have a home button, the reset method still had to be adjusted. This change was necessary because the home button is a sensor, which is controlled by software. Thus, if your iPhone freezes, pressing this button can no longer be registered, which would make a hard reset impossible.
Reset iPhone that has never been synchronized with iTunes or Finder.
Resetting an iPhone that has never been synced with iTunes or Finder works the same as we described above. Press and hold the lock button and home button (or volume knob) for about ten seconds and your iPhone will restart automatically.
If you want to erase all data and settings, you can choose to restore the iPhone factory settings. Make sure that your iPhone, iPad or iPod touch is sufficiently charged (at least 50 percent) and go to ‘Settings> General’. Then scroll to ‘Reset’ and tap ‘Erase all content and settings’. Confirm your choice and wait for the factory settings to be restored.
Did this article solve your problem “my iPhone keeps crashing“? Please tell us in the comment section below. If none of the above helps and your iPhone, iPad, or iPod touch won’t turn on or is frozen you can also contact Apple support on this page. Good luck!