Short Answer (quick read).
GoDaddy alternatives for hosting, domains & email.
The question “GoDaddy alternatives” can be answered by first taking a quick look at the better hosting providers suitable to replace GoDaddy. All opinions in this article are based on my personal experiences.
GoDaddy = Boeing.
Experts agree that the real reason behind the Boeing 737 crashes was the company’s work culture. The company was all about money. So they decided to cut costs by providing an old plane with new engines instead of designing a brand new plane. They also cut costs by not training pilots for newly installed software.
It’s exactly the same with GoDaddy. This web host is a “Boeing company” that is all about money and not about providing good services. Hence the many GoDaddy complaints. The company’s website is https://www.godaddy.com/
In this article you can find a lot of GoDaddy reviews and also alternatives to Go Daddy regarding web hosting, email hosting and domain names. In terms of web hosting, there are a total of 5 good GoDaddy substitutes. These are Linux Hosts Inc, Blue Host, Site Ground, Host Gator, and Dream Host. Let’s start with the number one ranking provider, Linux Hosts Inc.
Linux Hosts Inc.
At present, there are over 850,000 customers enjoying the excellent services offered by this company. Unlike any other company, with Linux Hosts Inc. you will enjoy the following unique advantages:
- The first thing I noticed about this host is its unique structure. It is a cloud provider giving customers the advantages that their websites load faster and are never offline. Linux Hosts Inc. operates a private (internal) cloud instead of a public one. This produces the extra advantage that this cloud company is able to offer web hosting at fixed and low monthly prices. This is in sharp contrast to all other cloud providers charging their clients based on how much the customer has used in a specific month which is always unpredictable. Moreover a private cloud is more secure than a public one. So, in terms of security you are also better off with this company.
- Linux Hosts Inc. is the only provider with a very strict No Overselling Policy. Many large companies practice overselling which means that they put way too many customers on a web server (a huge internet computer). These large web hosts can increase their profits significantly, simply because they earn much more per server.
- Another benefit of Linux Hosts Inc. is the fact that, unlike others, renewal fees do not exceed the original price. So there are no surprises. In addition to this there are no hidden fees.
- After having become acquainted with the wonderful cloud based ingenuity that this company shows, I expected relatively high prices. However, nothing could be further from the truth. To my surprise, the prices are very reasonable and everything includes free SSL and incredibly professional 24/7 support 365 days a year that usually responds within 10 minutes. So they are never closed and fast. Shared hosting starts at $4.17 a month, VPS (virtual private server) is from $6.50, semi-dedicated from $16.67 while dedicated servers start at $36.67. The minimum price for a (hosted) domain name is $6 per year. Last but not least, the company can transfer your website to them for free.
You can try them out for 30 days at no charge without credit card and without giving them any personal financial information:
Hopefully this short introduction is good enough to explain which company is the best alternative to GoDaddy. However, I invite you to read on to learn everything about the details.
Go Daddy is a giant. The company is a household name in the world of domain registrars, web hosting, and email. However, if you don’t like the giant anymore, then you’ll want to check out the best GoDaddy replacements.
In this post, I’ll introduce the best GoDaddy substitutes for domain registration, web hosting (both shared hosting and VPS providers), and email hosting options. These alternatives to GoDaddy are based on my own experience with real accounts at each of the options offered.
Why I Don’t Recommend GoDaddy
GoDaddy’s business model is to advertise to starters, many of whom don’t even know there are better choices. Since most of GoDaddy’s 20+ million customers have relatively modest requirements, the company doesn’t have to put in too much effort to satisfy them.
In fact, there are many people who are not unhappy with Go Daddy because they only use the service to host simple websites and don’t need much technical support. If this description applies to you, chances are that Go Daddy seems like a good internet domain registrar and web hosting provider to you, and you probably wouldn’t even consider exploring alternatives.
I know this because I remember exactly what I wanted from a web hosting company when I was a web hosting newbie: a low price. But as with most people who are successful on the Internet, my requirements continued to increase over the years, and the limitations and disadvantages of Go Daddy began to show.
If I had chosen a better web hosting company from the beginning, I would have saved myself a lot of headache and time. While I can’t turn back time, I can share my knowledge and experience with you and give you my main reasons why I don’t recommend this company.
Reason 1: Poor customer reviews
While it’s true that most customers are more likely to leave a review when they’re angry and outraged than when they’re happy and satisfied, if there are only bad reviews, that’s a clear indication that a company is doing something wrong.
Go Daddy has only 1.06 out of 5 stars on the Better Business Bureau (BBB), where it has been rated by approximately 300 customers. This is especially important as I consider the BBB as the most reliable source for honest and real opinions unlike other similar review sites. Typical complaints include poor customer service, poor performance, and questionable billing practices. If you want to learn more about GoDaddy’s customer complaints, skip to the last chapter of this article, but definitely come back!
Reason 2: Poor customer service
Since the mid-2000s, Go Daddy has significantly improved its customer service. Gone are the days of endless waiting times and unanswered questions. Today, you can contact GoDaddy’s support team around the clock via godaddy.com/help/contact-us and get an answer to your question (if you’re lucky).
But, why is Go Daddy’s customer service so bad? Because they don’t stand behind their customers. Instead, they always side with their employer, especially when it comes to account termination or billing issues.
“I called again, talked to an employee and explained to him that I was still waiting for a refund from last year and why I was charged money again. I’ve now taken screenshots to show and prove that I can’t cancel auto-renewal for this site,” explains the dissatisfied Go Daddy customer, Neil Munro.
“To make matters worse, after submitting a ticket to an employee that was forwarded to a supervisor, I received an email telling me that I would not receive a refund. That is now the point at which I will call in the ombudsman or a small claims court”.
Reason 3: Poor performance
Considering the price, Go Daddy’s performance is actually not that bad. However, the shared hosting offering that most new customers start with, has some serious limitations that make it suitable only for simple websites. Running WordPress on a shared hosting plan can quickly become an exercise in frustration.
“The resource allocation for GoDaddy is bad. FTP is slow. SSH is slow. The server’s response times are slow. Database access times are slow” one person shares his experience with Go Daddy on Reddit.
Reason 4: Domain tasting
If you register a domain name, you can cancel it within the first 5 days of registration and receive a full refund from the domain name registrar. This 5-day window is called the Add Grace Period (AGP), and some domain name registrars misuse it to snatch the domain names right under their customers’ noses, only to then offer them back at much higher prices.
This practice is called domain tasting, and there are many reasons to believe that this is an integral part of Go Daddy’s business model. Usually, the following happens: A customer wants to buy a domain name, so they visit Go Daddy and check if it’s available. Even before the customer does anything, Go Daddy grabs the domain name and makes it available for resale at a much higher price.
In February 2021, Go Daddy’s CEO reported that the company had retained only 6.6 million of the approximately 80 million domain names purchased. One can only imagine how insanely profitable the domain business must be for this registrar.
Reason 5: Questionable billing practices
GoDaddy does not hesitate to invoice its customers whenever it has the right to do so or when its accounting software orders it. Read what happened to Gregory Campbell, a member of the Warrior Digital Marketing Forum:
“Yesterday, I received a strange email from Go Daddy’s Abuse department saying they had received a single complaint about spam emails promoting our site. In the email, I was given 48 hours to respond or risk having our domain deleted. I replied within minutes and pointed out that we don’t send spam emails, but that we have over 400 active partners promoting our website.”
GoDaddy responded with a request for permission to charge a non-refundable $199 administration fee. That was a pretty high fee, considering that Go Daddy didn’t even show evidence that the allegation was true.
Reason 5: GoDaddy supported SOPA
In 2011, Lamar Smith introduced a controversial bill designed to expand U.S. law enforcement’s ability to combat copyright infringement online and the online trade in counterfeit goods. The bill was quickly criticized by online privacy advocates, who argued that it could restrict freedom of expression online.
While many companies and organizations immediately distanced themselves from SOPA, others decided to support the controversial bill, including Go Daddy. The company’s open support for SOPA led to a massive boycott of the web hosting company, and Wikipedia was just one of many high-profile websites that pulled their domain registrations from GoDaddy.
Even though SOPA has been dead for many years, it certainly wasn’t the last piece of legislation of its kind, and it’s understandable that people who believe in freedom of expression online avoid doing business with companies that want to restrict it.
Reason 6: Elephant-killing founder
If you google “Go Daddy CEO elephant,” you’ll find images of a man with a rifle in his hand leaning on the dead body of a freshly killed elephant. That’s right, Bob Parson, a former Marine, self-made millionaire, Go Daddy founder and ex-CEO, apparently enjoys spending his clients’ money to kill elephants in Zimbabwe.
It’s true that Parson was trying to explain the hunt but it’s hard to believe that the country Zimbabwe really needed the rich CEO to “save” the impoverished villagers and their crops from the elephants, whose natural habitat had been shrinking for many years.
Reason 7: Sexist advertising
GoDaddy has a long history of controversial ads that try to grab attention by sexualizing women and men alike, promoting stereotypes, and even supporting irresponsible dog breeding. Yes, the company has been trying to change its image in recent years, but it will be many years before its culture changes at the most basic level. Until then, Go Daddy will be just another company that has been forced against its will to change its image.
Better web hosting than GoDaddy
- Linux Hosts Inc. Why I rank this web host number one can be read at the start of this article. I assume that I have made it clear why this company deserves the first place, so this needs no further explanation. Website https://linux-hosts-inc.com/
- Blue Host. Another good alternative to GoDaddy is Blue Host. Since 2003, the company has been on a growth trajectory, taking market share from older giants like Go Daddy. Currently, Blue Host is hosting over 2 million websites on its servers. Endurance Group, Blue Host’s parent company, accounts for nearly 5% of web hosts’ global market share, followed by Amazon’s cloud infrastructure at 5.8% and Go Daddy Group at 6.7%. Blue Host is one of the fastest growing shared hosting providers in the world and is rapidly approaching GoDaddy’s hosting market share. The hosting provider has all the features you need from Go Daddy, bundled into a more attractive package. WordPress even recommends them as a web hosting provider, and it’s easy to see why. For a very affordable price, you get sophisticated web hosting with automatic WordPress installation and updates, hundreds of free themes, unmeasured SSD storage, unlimited subdomains, and a WordPress staging environment that allows you to test any changes to your website before making them visible to your visitors. And if you’ve been tempted to go with GoDaddy because they offer a free domain with hosting package – Blue Host does that also through their own domain registration service. It is simply my no. 2 recommendation when looking for a good alternative. The website is https://www.bluehost.com/
- Site Ground. Site Ground is a step up from Go Daddy because their server configurations offer better hardware, performance, and security for about the same price. The company is now hosting more than 2,800,000 domains. Site Ground has a great introductory offer at 3.99 euro/month, but they’re renewing at 12.99 euro/month for their Startup plan. If you compare Site Ground to Go Daddy, you will immediately notice that the speed of your website is higher when hosting with Site Ground. In my experience, Site Ground sites also get less bot traffic and spam comments, contact form inputs, etc. than sites hosted by GoDaddy. Unlike Go Daddy, Site Ground can easily meet your growing needs thanks to its auto-scalable cloud hosting, which offers powerful dedicated resources and is optimized for efficiency and speed. If you’re looking for GoDaddy competitors that are faster, more reliable, and safer, then I recommend the number 3 ranking alternative Site Ground. You can find them at https://www.siteground.com/
- Host Gator. Many people choose Go Daddy because their web hosting requirements are modest and they only want to pay the lowest price, and there’s absolutely nothing wrong with that. The only problem is that there are cheaper options than Go Daddy that do just as good a job, if not better, and Host Gator is one of them. This affordable alternative to GoDaddy starts at just $2.75/month for the first year, renews at $6.87 a month and offers far more value than you might expect. The host has sold over 2 million domains. First of all, Host Gator guarantees 99.9% uptime, and the company has no trouble meeting it. With Host Gator, transferring a website from one provider to another is effortless, and installing a content management system like WordPress is a matter of a simple click. Almost everything is unlimited, including storage space, bandwidth and databases. The only real downside of Host Gator is the fact that the features it offers are pretty limited. But if you’re looking for a cheaper alternative to GoDaddy with similar features and support, then I wouldn’t hesitate to recommend Host Gator. The company’s site is https://www.hostgator.com/
- Dream Host. Read more about this company further on in this article. Or visit https://www.dreamhost.com/
GoDaddy vs. Other Hosting Companies
Perhaps the biggest difference between Go Daddy and these competitors is that GoDaddy started out as a domain registrar, while Linux Hosts Inc, Blue Host, Site Ground, Host Gator and Dream Host started out as web hosts. Because GoDaddy’s product offering and focus is much broader than just hosting, they tend to push their customers more aggressively into bundled packages, upgrades, and cross-sells.
Linux Hosts Inc, Blue Host, Site Ground, Host Gator and Dream Host are very good at one thing which is website hosting. Add to that features like a free domain name, good customer service, one-click installations for WordPress and other popular platforms, and a variety of other options and plug-ins.
However, Go Daddy is the world’s leading domain registrar that does a good job (even if it’s far from the cheapest option). Hosting is just an add-on business for GoDaddy, and that’s reflected in the limited supply, mediocre performance, and average support.
Buy domain names elsewhere
A friendly piece of advice based on my personal experiences over the past few years: stay away from Network Solutions, Register.com, Web.com and Melbourne IT – they’re all bad! If you’re looking for a GoDaddy replacement, consider one of the registrars featured in this post instead.
- Name Cheap. I already pointed out that in 2011, Go Daddy was heavily criticized for its pro-SOPA (Stop Online Piracy Act) position. Name Cheap was a proponent of SOPA and launched a campaign called “Move Your Domain Day” and coupon code “SOPASucks” on December 29, 2011, in which the company donated $1 from each domain transferred to the Electronic Frontier Foundation. There has been a mass exodus from Go Daddy to Name Cheap, which has made Name Cheap my recommended #1 alternative to Go Daddy for DNS (domain name system) registration. At the time of writing this article in 2022, Name Cheap manages over 12 million domains, and the number is growing rapidly, as Name Cheap is arguably the most recommendable registrar for domain names today. A .com domain with WhoisGuard privacy costs only $5.98 for the first year, which is just one of many reasons why so many people love Name Cheap. Other reasons include free domain migration, 30-day money-back guarantee, complete absence of hidden fees, simple billing plans, excellent customer service, private WHOIS registration, minimal up sell tactics, and more. Not only is Name Cheap a great domain name registrar, but it also offers a comprehensive range of hosting services, including shared hosting, WordPress packages, VPS servers, dedicated servers, private email hosting, and reseller plans. Website https://www.namecheap.com/
- Name.com. Denver-based Name.com serves more than 500,000 customers with nearly 4 million domains managed. The company provides a solid service and actively supports several non-profit organizations, including the EFF. Registering a .com domain name with Name.com costs just $10.99, and domain transfers start at $9.99. Name.com employs dedicated, professional account managers and has an extensive knowledge base with detailed step-by-step instructions that are accessible even to those who have never registered and managed a domain name. If you manage multiple domain names, you can take advantage of Name.com’s API v4 to manage domains, DNS records, email forwarders, and more, and integrate Name.com’s backend system into your own website, whether for reseller purposes or just for added convenience. Like Name Cheap, Name.com is not just a registrar for domain names. Other services include web hosting, website builder and email. If for some reason you don’t want to use Name Cheap as a GoDaddy alternative for buying domain names, Name.com is a good second choice. Their site is https://www.name.com/
- Hover is another giant. The company is owned by Tucows Incorporated, the second largest ICANN accredited domain registrar in the world (after GoDaddy), and offers premium services without all the gimmicks and up-sells of the big vendors like Go Daddy. Hover feels similar to Name Cheap and Name.com, but has a more robust infrastructure behind it. A .com domain name costs $14.99/year with free Whois privacy when you register it with Hover, but there are many other extensions to choose from if your preferred .com domain name is already taken, including the .global domain, which costs $57.99 and has a very nice sound. If you want, you can easily match your email address to your domain with Hover’s email hosting services. These services cost just $20 per year and offer 10GB of storage, email forwarding, vacation auto responders, and built-in malware protection. If you have any questions about Hover, you can call the company at 1-866-731-6556 or email firstname.lastname@example.org. The friendly customer support staff will quickly show you why Hover is the third best domain alternative to Go Daddy. You can reach them at https://www.hover.com/
How does GoDaddy compare to other domain name registrars?
Go Daddy has made a name for itself primarily as a domain name registrar, but its prominent position in the market alone is not enough to make it the best choice. The main problem that keeps Go Daddy from being the number one domain name registrar when compared to the three GoDaddy alternatives listed above is its tendency toward questionable pricing tactics.
Go Daddy likes to hide the actual price behind various discounts that usually expire after a year, so you’ll have to pay a much higher price than the one you originally signed up for. There are also many reports on the internet suggesting that Go Daddy frequently conducts domain tastings to artificially increase the price of certain domain names.
GoDaddy alternatives for domain like Name Cheap, Name.com, and Hover are much more open to their customers, and that’s something everyone appreciates. Also, customer service is usually more knowledgeable and friendly, which is probably also related to the fact that they are not forced to constantly sell different products and services.
Email solutions that compete with GoDaddy
- Rack Space. Starting at just $2.99/month per email, Rack Space offers affordable email hosting for your small business. The company has been in the email business for over 16 years and knows what it does. They have excellent spam and virus protection, and their security is top-notch. This alternative email service offers Outlook, webmail, and mobile access, a 100% uptime guarantee, and a huge 25 GB of storage per mailbox. Already have Go Daddy webmail and want to migrate? No problem! The company offers free email migrations with a few simple clicks. The industry-leading email hosting solution is used by prominent customers such as AeroMexico, Micron, Coin Star, Cloud Mine, Mazda, Pay Lease, Under Armour and Six Flags, to name just a few examples. But you don’t have to be a large corporation to enjoy Rack Space’s Fanatical Experience, which includes 24x7x365 live support via chat, tickets, or phone. It’s the combination of powerful, always-on service with best-in-class tools and automation that makes Rack Space the best alternative to GoDaddy email hosting. Visit the company at https://www.rackspace.com/
- Microsoft Exchange Online. If you don’t want to mess with your company’s emails, just go directly to Microsoft and sign up for an Exchange account. Starting at $4/month per user, Exchange offers an enterprise-class solution that is now accessible to the masses. If that’s not enough, the next step is to upgrade to Office 365, which includes email access and the entire suite of Microsoft Office products that can be accessed from anywhere and on the go. Microsoft is a global leader in cloud services, leveraging its redundant servers and best-in-class disaster recovery capabilities to ensure guaranteed uptime of 99.9% backed by a service level agreement. If you need an email service you can rely on, Microsoft Exchange Online is an excellent choice. The same goes for security, which draws on decades of experience from some of the world’s leading cybersecurity experts and modern security practices such as two-factor authentication (provided by Microsoft Authenticator). The same principles of usability and user interface design guidelines that have made Windows 10 one of the most successful versions of the Windows operating system of all time also make Microsoft Exchange Online easy to use and manage. The clear user interface allows location-independent access to emails, calendars and contacts in all major browsers and on all devices, and the automatic patches save you time and effort in maintaining your system. As a hassle-free GoDaddy substitute, Microsoft Exchange Online is simply great! The web site is https://www.microsoft.com/en-us/microsoft-365/exchange/exchange-online
- Zoho Mail. If you’re looking for a secure, ad-free email solution with a 99.9% uptime guarantee, then you should check out Zoho Mail. The Basic Mail Lite plan costs just $1/month and includes 5 GB of storage per user, as well as all the necessary features, including IMAP/POP access, Exchange ActiveSync, forwarding, aliases, and more. The standard $3/month plan includes 30 GB per user and access to the Office suite of tools. Finally, the Premium Plan, which comes with all Workplace applications for enterprise use, costs $4/month. Whichever plan you choose, Zoho Mail gives you a secure, ad-free inbox with 99.9% guaranteed uptime, a powerful control panel that allows you to easily set up individual mailbox quotas and privileges, email policies, or group accounts, and integration with other services, such as CRM, an online customer relationship management system for managing sales, marketing and support. Zoho Mail also works great on mobile devices thanks to the Mail app, which is available on the App Store and Google Play Store. The app alone makes it a much better email service than GoDaddy because it allows you to stay connected to your emails even when you’re on the go. You can find them at https://www.zoho.com/
Better GoDaddy Email Service Options
The email from Go Daddy is… desolate. I don’t know how to put it any other way. It does its job and is relatively easy to set up, but the functionality, adaptability and growth opportunities are low level. GoDaddy also lacks key features you’d expect from a hosted email solution. GoDaddy is primarily a domain name registrar and a shared hosting company – not an email service provider. In the past, their e-mail program was more an addition to their existing services than an up sell for existing accounts, rather than a standalone product.
Go Daddy emails aren’t hosted in the cloud, and the base plan has one of the smallest storage capacities to start with – only 5GB! If you want to pay from month to month, GoDaddy will increase prices beyond the advertised annual price.
With Go Daddy’s three alternative email hosting solutions listed above, you get a lot more value for your money and an email service that can actually be used as an integral part of your workflow and isn’t just something you write on your business card and automatically forward to Gmail.
GoDaddy probably knows that its email is below average, and it certainly has the resources to improve it, but the company probably lacks the motivation to make changes because few of its customers actually use the service.
Best GoDaddy alternatives for hosting: All-in-One Solutions
- Linux Hosts Inc. As I wrote in the introduction to this article, the cloud provider Linux Hosts Inc. stands alone compared to the slightly less good Go Daddy alternatives mentioned below. However, not only the overall quality is the best, no, the company is also number one when it comes to all-in-one solutions. For example, look at the dedicated plans. If you find that too expensive, you can change your dedicated plan to a semi-dedicated package that is many times cheaper but offers almost the same as the more expensive dedicated servers. Apart from this, we must not forget that we are dealing here with a cloud host that, unlike the competition, offers the cloud for a fixed low price, a unique situation that you will not encounter anywhere else. The company’s all in one solution offers include 4 different shared cloud plans (Starter Plan, Business, Corporate and Enterprise Plan), a endless choice of different VPS servers (both OpenVZ and KVM), a large number of different dedicated and semi-dedicated servers and domain names (choose from over 140+ TLDs).
- Blue Host. I’ve already mentioned Blue Host several times in our overview of GoDaddy vs others, and I don’t hesitate to mention it again because it has so much to offer. Blue Host was founded in 2003 and is currently owned by EIG (Endurance International Group). The company is one of the 20 largest web hosting companies in the world and operates around 2 million websites worldwide. Blue Host is a prime example of an all-in-one web hosting company. That is, a web hosting company whose services include everything from domain name registration to affordable shared web hosting to high-performance dedicated hosting. Most small web hosting companies can’t afford this because they don’t have the necessary resources to offer such a wide range of services, while many large web hosting companies don’t offer satisfactory customer support or performance. Blue Host has somehow managed to offer the best of both worlds: a leading uptime of 99.99 percent as well as good and fast customer support, which is why it is almost the best all-in-one web hosting solution. It is also recommended by WordPress.org as a reliable hosting platform for the popular CMS (content management system).
- Site Ground. Another web hosting company that has received a recommendation from WordPress.org is Site Ground, a Bulgaria-based web hosting company that manages nearly 2 million domains worldwide and offers shared hosting, cloud hosting and dedicated servers, as well as email hosting and domain registration. With Site Ground, you can start literary from scratch thanks to its partnering with Weebly, one of the simplest and most powerful website builders in the world. It can take less than an hour from purchasing your domain name to publishing your first website. Of course, you can also use WordPress or any other content management system you want – your options are virtually unlimited. If you have an existing website – perhaps at GoDaddy – Site Ground is happy to transfer it to its platform for free. The transfer is carried out by the company’s experts, so you can be sure that everything will be perfect. Unlike GoDaddy, Site Ground is known for its customer support, which shares its customer centric mindset and is driven by a passion for web hosting.
- Dream Host. It’s no coincidence that the number 5 among the competitors to GoDaddy is also one of only three officially recommended hosting partners from WordPress.org. Founded in 1996, Dream Host is one of the oldest web hosting companies in the world and one of the most successful. Dream Host, which has been awarded PC Mag’s “Editors’ Choice” for 4 years in a row, offers its customers many reasons to prioritize the company above GoDaddy. First of all, the custom control panel is exceptionally easy to use as it eliminates many of the headaches associated with web hosting. Since Dream Host goes far beyond standard web hosting services and offers everything from a web builder to a cloud hosting platform, it can help your website evolve from a rough idea to the first position on Google’s search results page. Dream Host is so confident in the quality of its services that it offers an industry-leading 97-day money-back guarantee. That’s right! As a Dream Host customer, you can test the services for over 3 months before committing in any way. The only reason Dream Host hasn’t gone bankrupt yet is the fact that most of its customers stay with the host for the long term.
While this is the ultimate guide to GoDaddy alternatives, I can’t judge Go Daddy too much. After all, they do some things not so bad! Go Daddy is a good option for those looking for an “all-in-one” solution for domain name registration, hosting, and email solutions. There is a lot to be said for the convenience and simplicity of being able to manage all your web needs under one roof.
But honestly, there are simply better GoDaddy alternatives that specialize in all GoDaddy product offerings. If you want to shift everything from Go Daddy to a single alternative, then Linux Hosts Inc, Blue Host, Site Ground, Host Gator and Dream Host are the best GoDaddy alternatives for you.
With these 5 competitors to Go Daddy, you don’t have to constantly turn down different up-sells, pray every time you contact customer service, pray that you’ll be connected to someone who actually knows more about web hosting and related topics than you do, and be afraid when you get a bill because GoDaddy likes to display promotional prices to hide the true cost of its services.
What GoDaddy customer reviews say.
When researching on the Internet, you should always remember that not all review sites are honest and transparent. If you want to get a second opinion, you’ll be in good hands on various independent customer review sites that summarize reviews written by real customers. Although fake and extremely biased reviews can also be found there, they disappear into the mass of serious reviews.
To save you time searching for reviews on GoDaddy, I’ve researched some of the most popular customer review sites on the internet to find out what real customers have to say about GoDaddy, and here’s what I’ve learned.
Consumer Affairs rates GoDaddy 3.5/5 stars for overall satisfaction, based on around 547 ratings.
“Low entry-level tariffs, then they raise the prices after you have established yourself with them. After the “introductory phase” they become very, very expensive.”
“Cons of Go Daddy Managed WordPress: 1. Extremely slow performance. 2. Stupidest customer support. 3. You have a problem every other day. 4. The website will not work even if 5-6 visitors are present at the same time. 5. Very low PHP limits. 6. Very low RAM. 7. Old and slow servers. 8. OVERSOLD (10-15 times the capacity). 9. Only Godaddy SSL allowed. 10. Support chat and phone are little to no help.”
“Don’t fall for Go Daddy’s fake promotions. Their so-called customer service representatives are so rude and hang up or throw you back in line if they are unable to make sales and commissions out of your call.”
“I bought a domain name from them and had it for several years, but I always renew it ONLY manually, I NEVER renew it automatically. Well, this year they took my credit card from the last renewal in 2021 and charged it for this year’s renewal after I let it expire. When I called to cancel and request my refund, they said it was their policy not to refund accounts.”
“DO NOT buy domain privacy from Go Daddy! I recently purchased multiple domain names and paid extra for privacy and protection for each one. Within a few days, I got calls and text messages from people asking me for work related to the domain names.”
On Trust Pilot, GoDaddy has 4.7/5 star for overall satisfaction, based on around 51,000 reviews, which seems good. However, I must emphasize here that Trust Pilot uses a very manipulative and complicated and also completely automated system to determine the number of stars. It is for this reason that I cannot really trust their ratings.
“I’ve been with Go Daddy for almost 10 years and my recent experiences have been really disappointing. Twice I was sold a product that I wasn’t fully informed about, so I had to buy additional products to make it work. Twice I was told to expect a call from a supervisor, but it never came. They refuse to take responsibility for their actions and I am considering doing my business elsewhere.”
“I’ve been using Go Daddy products for almost 10 years. I was charged over $200 for a website builder and a domain name that I didn’t use and that I assumed wouldn’t automatically renew. The fee was debited from a bank card, which was cancelled but still somehow debited from my account.”
“The customer service representatives don’t even try to pretend they care about my issues with the site. They have very poor customer service and zero emotional intelligence.”
“Very questionable business practices, send “urgent” emails with links to renew products that I don’t even need or use…”
“Go Daddy used to be fantastic with fantastic 24 hour support, but now we are being transferred to people whose native language is not English and who are unable to understand our request.”
As if the terrible customer reviews posted on leading customer review sites weren’t enough, Go Daddy is also not rated highly on Glass Door, a site where current and former employees rate companies anonymously.
“Go Daddy’s management has continued to reduce the technical scope of support and have adopted a ‘sell instead of support’ mentality. As I write this, there isn’t a single technical support department for their customer base. When a customer calls technical support, the “tech support” team must try to sell them a new product, regardless of their problem.”
“It’s like working in a student dorm. Your superiors are allowed to insult and humiliate you in front of your colleagues. If you are a woman, I would advise you to look elsewhere for a job.”
“I took this job because I thought it was about customer service, only to find out that it’s really about sales. They don’t care about their customers, they just want to find out what can be sold instead of fixing what’s wrong.”
“Go Daddy is not what it used to be, and never will be again. They are primarily about money, and if you are not part of the Good Ole Boys Club, you are superfluous. It’s amazing to me how many people are recruited in departments because their best friend is the manager or director.”
“GoDaddy is in a downward spiral, and management is failing to address it. With all the new sales they make, much of the potential profits are wasted on the training costs of new employees.”
To summarize various reviews submitted by users on websites, complaints about Go Daddy usually focus on the following points:
- Frustration over the increased renewal rates.
- Dissatisfaction with outsourced international support.
- Dissatisfaction with the slow speed of website hosting and server performance.
- Concerns about registering domain names after the user makes a request.
- Shady business practices, the legality of which is highly questionable.
While many of the complaints about GoDaddy you read online are very worrisome, it’s important to note that some reviews are obviously biased and don’t tell both sides of the story.
For example, Go Daddy’s Terms and Conditions clearly explain how renewal fees increase over introductory pricing, which is also evident on the pricing and checkout pages. However, the general consensus is that Go Daddy’s service is frustrating and the product offering often leaves much to be desired.
As you have read, this article contains quite a few negative reviews about GoDaddy including my own opinion about this web hosting provider. All in all, enough reason to look for an alternative.
We concluded that there are a total of five good alternatives to Go Daddy hosting and these are in order of ranking Linux Hosts Inc, Blue Host, Site Ground, Host Gator and Dream Host. In this list Linux Hosts Inc. is head and shoulders above the rest because of the unique and special features of this company while Dream Host comes in the last place but is still much better than GoDaddy.
We have also been able to see that there are a total of three very good replacements for registering domain names.
The same goes for email hosting: three excellent companies outperforming Go Daddy.
I hope I was able to help you a little with all this information about Go Daddy and that you can now make a well informed choice for a better service. Thank you for reading!